Our Guarantee & Warranty - Servo Garage Doors Lakeland

The Servo Garage Doors Lakeland Guarantee

Since 2015, we’ve repaired and installed more than 18,000 garage doors across Lakeland, and every single one left with a written price agreed before work started and a documented record when the technician pulled out of the driveway. That’s not a slogan. It’s how we’ve operated from the first job, and it’s the only way we know how to work. Our guarantee is simple: the repair is done right, the price you approved is the price you pay, and if something isn’t right, we come back and make it right. No fine print gymnastics. No handshake promises that evaporate. Just a standard we’ve put in writing and stood behind for a decade in Polk County.

Call (863) 656-0858

What’s Covered

Here’s what we commit to on every job, whether it’s a broken spring in a South Lakeland subdivision or a full door replacement off Highway 98:

• 365-Day Done Right Promise. If a repair we made isn’t holding up the way it should within a year, we return and fix it at no charge to you, backed by The Haven Standard and a terms page, not a promise whispered on the way out the door.
• Written price before any work starts. Clause 1 of The Haven Standard requires a flat, written price and written scope delivered to you before a single tool comes off the truck. You approve the number first. Always.
• Documented photo record on every visit. You get photos of what we found and what we did, so you see the failed torsion spring or worn logic board before anyone quotes a replacement. Evidence first, invoice second.
• Free second opinion on any written estimate. Bring us a written estimate from another company and we’ll review it at no charge. If we can’t beat it or match it with better documentation, we’ll tell you that plainly.
• All major brands serviced. LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, Craftsman, and Raynor. We carry parts across all eight brands on the truck, which means fewer return trips and faster fixes for Lakeland homeowners.
• Background-checked, uniformed technicians. The person at your door is licensed, insured, and verified before they ever step onto your property.
• On-time arrival, or you hear from us. We don’t do callback windows. You get a named technician and an on-the-way text, so you’re never left wondering who’s showing up or when.

Our Satisfaction Promise

If a Lakeland homeowner isn’t satisfied with the work, here’s exactly what happens: you call us at (863) 656-0858, a live person answers, and we schedule a return visit. No ticket numbers. No “we’ll look into it.” The technician who did the original work is accountable for it, and Marcus Deller, the owner, reviews every make-it-right call personally. If the repair failed because of our workmanship, we fix it under the 365-Day Done Right Promise at no charge. If the issue is a misunderstanding about scope, we re-walk the job with you using the photo record from the original visit, so we’re both looking at the same evidence. The point of the photo documentation isn’t just to prove we did the work, it’s to make sure you never have to argue about what was agreed. And if the written price we gave you before starting doesn’t match what you were charged, that’s on us to correct immediately. A guarantee only matters if it survives contact with a real problem, and that’s the test we’ve built ourselves for.

Before

After

Licensed & Insured Backing

A written guarantee is only as strong as the company behind it. Servo Garage Doors Lakeland is independently owned and operated under The Haven Standard, which means we hold our own state license and insurance, not a borrowed one from a parent company three states away. That matters when a repair doesn’t go as planned and a claim needs to be filed. It matters when a Lakeland homeowner wants to verify that the person in their garage is who they say they are. Marcus Deller owns this business, runs the crews, and answers for the work. The license number is on the page, not buried in fine print. That’s the real backing behind every written price, every photo record, and every promise we make.

What to Expect When We Leave

Every job ends the same way, whether it’s a $95 spring adjustment or a full new-door installation. You get a written record of what was found, what was done, and what we’ll stand behind. The photo documentation shows the failed part and the finished work. The written price shows what you approved and what you paid. The warranty terms are in writing, tied to Clause 1 of The Haven Standard, and they don’t expire when the truck hits the end of your street. If you have questions a week later, a month later, or eleven months later, call the same number: (863) 656-0858. A real person answers, and we’ll pull your file.

Frequently Asked Questions